Choose how you get notified

FillMyClass can alert you in three ways: push notifications in the mobile app, text messages, and email. You choose which alerts you get and how, separately for each organization you belong to.

To open your settings, go to the Profile tab and select Notifications.

Turn on push notifications

Web browser

Push notifications aren’t available in a web browser. You’ll still get text and email alerts.

To get push notifications, install the FillMyClass app on your phone and sign in with the same account.

Mobile app

When you first sign in, FillMyClass asks Stay in the loop! Tap Turn on notifications, then Allow.

If you tapped Not now, you can turn them on any time:

1. Go to Profile › Notifications.

2. On the Push notifications are off card, tap Turn on push.

3. When your phone asks, tap Allow.

   If you turned notifications off for FillMyClass in the past, your phone won’t ask again. Turn them back on in your phone’s Settings app:

   • iPhone: go to Settings › Notifications › FillMyClass and turn on Allow Notifications.
   • Android: go to Settings › Apps › FillMyClass › Notifications and turn notifications on.

   Then come back to FillMyClass.

Push notifications are set up for each phone separately. If you use FillMyClass on more than one phone, turn them on for each one.

Turn text messages on or off

The Text messages (SMS) switch controls every text FillMyClass sends you. When it’s off, you won’t get any texts, and the SMS switches for individual alerts are locked.

Texts go to the phone number on your profile. To change it, go to Profile › Edit profile, update Phone number, and select Save changes.

Choose which alerts you get

1. If you belong to more than one organization, choose one under Organization. Each organization has its own settings.

2. Each card is one type of alert. Turn Email, Push, or SMS on or off for it. Push only appears in the mobile app.

3. To use different settings at each of your locations, open Manage by location on a card. If a card says Varies, its locations are set differently.

Changes save as soon as you make them. Some alerts may be set by your organization, and if a switch doesn’t stay changed, your organization has locked it.

Types of alerts

You only see the alerts that apply to your role.

Alert	You get it when…	For
New Job Alerts	A new substitute job opens up	Substitutes
Job Confirmed	You accept a job	Substitutes
Assigned to Job	An admin assigns you to a job	Substitutes
Upcoming Job Reminder	A job you accepted is 24 hours away	Substitutes
Removed from Job	You’re removed from a job	Substitutes
Job Accepted	A sub accepts your request	Requesters
Job Filled by Admin	An admin assigns a sub to your request	Requesters
Substitute Changed	The sub covering your request changes	Requesters
All Preferred Subs Declined	All your preferred subs declined, so your request opened to every sub	Requesters
Admin: New Job Posted	Someone posts a new sub request	Admins
Admin: Job Filled	A sub accepts a request	Admins
Admin: Unfilled Job Warning	A request is still unfilled	Admins
Job Cancelled	A job you’re part of is cancelled	Everyone
Organization Invite	You’re invited to join an organization	Everyone

Not getting notifications?

Work through these checks:

• Is the alert turned on? In Profile › Notifications, make sure the right Organization is selected and the alert is on for the way you want to get it. If the card says Varies, check Manage by location.
• Substitutes: are you only getting alerts for jobs that fit your hours? In Profile › Availability, Only notify me about jobs I’m available for limits job alerts to the hours you’ve set. Update your Weekly hours, or turn the switch off to hear about every job.
• Substitutes: did you decline the job? Once you decline a job, you stop getting alerts about it.
• Missing texts? Check that Text messages (SMS) is on and that the phone number in Edit profile is correct.
• Missing emails? Check your spam or junk folder, and make sure the email address on your Profile is the one you check.
• Missing push notifications? Push only works in the mobile app. Check that notifications are allowed for FillMyClass in your phone’s settings and that Focus or Do Not Disturb isn’t silencing them. If you just turned push on in your phone’s settings, close and reopen the Notifications page to see the change.